I can start on that. Unconscious bias is a very important topic. A lot of the work I was talking about in the financial institutions starts with unconscious bias training, because people need to understand that.
I'm a positive person. I don't like to think there's some big conspiracy out there. A lot of decisions get made on the basis of “same like same”. We gravitate towards people who are like ourselves, we want to promote people like ourselves, and we tend to sponsor and mentor people like ourselves, so when it comes to promotion time, those people do have better experience. They got it all along the way, so that absolutely has to happen.
From a government perspective, I think there's an educational component. I don't think it starts early enough. I actually think a lot of people think it's only old white men who are biased, but that's not true. Women are biased. Young people are biased. People of all cultures are biased. It can be a part of our educational system. We should start thinking about that.
I spent time in universities. It's so dramatically different to go into a university in Canada today and see that diversity and then transport myself to the boardrooms where I spend a lot of my time and where there's no diversity whatsoever. That's a big problem in Canada. How are we going to deal with that when we have immense diversity in our country, yet at the senior leadership level there's none?