Our experience right now is that when there is a difficulty or a problem it takes an inordinate amount of time to have them reapply, fill out the forms, and prove that their children are registered in school. This is so for the families who may be suffering from trauma and trying to understand what their situation is, but also for the staff at ISANS who are trying to scramble, particularly if we have a large number of people coming in. It raises a huge amount of administrative work and leaves the families, most importantly and unfortunately, without access to that tax benefit. In turn, this means that we have to supplement with some of the donations we receive, and people end up going to food banks. They end up desperately trying to negotiate with landlords to prevent evictions, so there is a whole series of things.
I think a simpler process is, perhaps, just working out and making the link with ISANS by explaining the situation and telling them what has happened. Let's move forward. Certainly, funding can be withdrawn afterwards if something is found to be irregular. The majority of times it's a simple mistake that did not get caught soon enough that ends up causing this to occur.