They don't have time, and they can't answer the questions so that someone can get a full picture of what their life is like. One of the things Pathways does to support families is to help them with the form for special services. The form can take up to two hours to fill out, so if we think a family has a good chance to qualify for support, we ask them what they think would work. We try to set up a meeting, we fix a place and time, and then we fill out the forms for them.
This way, they can sit back and we can talk to them and pull out the necessary information. We can accurately document what is happening in their lives and help to pull the information out. It's very hard for a parent to fill out some of these forms, especially the ones for special services at home, because it makes a parent feel that they're criticizing their child and their life, even though they're not. A lot of parents become very emotional, because they don't want anyone to think their child is a burden.