You said that you have also noticed an increase in demand. Can we really say that the pandemic has caused much more distress in households? In some cases, there has been a marked increase in cases of domestic violence and referrals to children's aid. In other cases, the opposite is true. In some places, the calls have stopped, perhaps because being locked down with one's aggressor around the clock makes it difficult to report them. I imagine you have noticed some things along those lines.
Am I correct in saying that there has been an increase in cases of domestic violence and that the crisis has also been the trigger in situations where that was not normally the case?