The following is one of the ideas I came up with. It was not something that I just took out of my head. I had an example from one of the contributors who acted as an advocate.
One very concrete means I had to comfort the victim was that the centre—the independent centre that was supposed to be created—would have on its staff an advocate who could welcome, take care of and stay with survivors from the minute they put their foot in the centre until the very end. The advocate could accompany them to the hearings, contribute to the preparation of their testimony, and ask the police, Crown attorney or the military Crown attorney where the case was at. This would provide victims—survivors—with someone they can call at every minute to ensure that their case is proceeding and their issues are being taken care of.