We are not automatically notified when a victim makes a complaint. Victims need to reach out to us, to call us. It's therefore very important that we engage in ongoing outreach to raise awareness and to make sure that the people who the victims might actually interact with at the unit level are aware of the SMRC and will refer them to us as sort of a first response.
So no, we're not automatically informed of all complaints. As I mentioned, people very often will call us not because they want to make a complaint but because they want to talk about what happened to them. In some cases, they're not even sure if what happened to them was a form of sexual misconduct. We're there to listen and to validate what happened to them and to provide whatever information, support or referrals they might require.