Madam Chair, I'll try to build on General Whelan's comments.
I think throughout the public service and where we find ourselves in 2021, there's a real opportunity to look at how labour relations are constructed. I think it's still very much an industrial relations era model, so it's a bit adversarial. We've been making improvements by working with our unions on this. I think it's time for us to turn things around so that people are at the very core, at the centre, of how we solve issues, and we provide a personalized sense of their well-being throughout the process, versus an adversarial process in which we move up the ladder in terms of grievances.
I think there are opportunities for us to do this so that we can support people no matter what level or part of the organization they may be in.