Madam Chair, it is important because we get different perspectives on how to improve our processes and how we can better meet the needs of the victim.
We used that process very effectively in 2018 in the sexual assault review program, when we instituted an external review team that came in and looked at some of our files. Moving forward, I'm giving some thought to maybe calling in the ERT to review some of the processes that are more related to how we interact with victims.
I'm in discussion with Dr. Preston on how I can improve, and I'm looking forward to having opportunities to engage with victims to learn more about their experiences and how we can improve our processes and our programs overall. We hear things like “duty to report” and “duty to respond”, but I think that for us, as a police service, we have a duty to protect the victims and make them safe. That's the message I'm keeping with me moving forward and in taking actions in that regard.