One thing I've appreciated throughout the pandemic is that this has been unprecedented for everybody and for governments too. I do want to give some credit to the government for introducing many different programs and for being open to feedback and making changes to those programs as it has learned about the impacts, but I don't think those impacts have stopped. I think we need to continue to make improvements to the programs as we move forward.
We appreciate that there have been lots of changes and adjustments. We also know that some of these are very complicated, but I think there's a reality out there about new businesses in particular. There are a lot of businesses that have actually been started during the pandemic. They were thought about six months before the pandemic, and they had to start, because that was the direction they were going. They get nothing. There is nothing available to them. These are the people we want to boost up so that they can get through the pandemic and then move their businesses into a new world.
I think it's really about continuing to listen to the feedback. I appreciate that the government has done that. I do think that everybody's getting tired, and I've seen that momentum slow down as well. I think that's part of what's happening, but we can't, especially as we move into a second wave and, as you said—God forbid—a third wave.
There's a lot of frustration out there as small businesses watch these large stores like Costco and Walmart stay open because they have groceries, but they are also selling everything they would normally sell, while the small businesses have to close down. I think there's a lot of fundamental unfairness and a lot of burbling underneath that this isn't right.
Everybody wants to protect everyone's health and everybody wants to make sure everybody's safe, but I think there's an unfairness lingering underneath, and governments need to respond to that. The best way to do that is to figure out how to continue to expand the programs so that we're making sure everybody who's affected and hit by this situation is being helped in some form.