The service design for all services from the state, including the front line, should be extremely trauma-informed and culturally sensitive.
I don't believe in the concept of cultural competence, because there is no such thing as being competent with cultures. This is because cultures evolve, move and change, and no two people from the same culture can have the same cultural experience.
Therefore, cultural sensitivity requires having all of those good elements of being trauma-informed, anti-racist and antioppressive, and listening carefully and thoughtfully. Unfortunately, because of the gender-specific bias of misogyny and patriarchy that exists in the system, we see time and again that the state response is not sensitive.
Cultural sensitivity is definitely required, but I don't necessarily agree that it can be provided only in spaces that are designed only for particular cultures, because that breeds the homogenization and othering of the communities.
I think what really needs to happen is that all spaces need to learn what it means to be trauma-informed and culturally sensitive.