Thank you very much, Madam Chair.
I am extremely grateful for your invitation. I am happy to speak to you today on behalf of SOS violence conjugale.
Let us tell you a little about ourselves. We are the main resource line for spousal violence for all of Quebec. We are available by telephone 24 hours a day, and have been for almost 35 years. We provide access to all resources and all services, whatever the need, to all who are affected by spousal violence: victims, of course, but also their loved ones, some abusers, and those who may have questions. One telephone number provides access to all the resources everywhere in Quebec.
During the pandemic, we also developed services via text and online chat. We are one of the organizations pioneering this new way to respond. We have really noticed that it helps us to reach some victims more easily, victims who do not have access to our telephone services for various reasons. This is mainly because, for some women, expressing their fears of spousal violence out loud is a step too far. Later, I will tell you about another initiative that we have instituted to make that path easier.
In our 35 years, we have responded to more than 850,000 requests. This year, we will have probably received more than 55,000 requests by March 31. This is by far the busiest year in our history. We have already reached 50,000 requests, with a month and a half still remaining.
I am going to introduce you to two initiatives that we have established in different areas, one of which is prevention. Earlier, other witnesses talked about the importance of making young people aware of the reality of violence between intimate partners. In particular, this includes the forms of violence that are more difficult to see, that are more subtle, and that do not involve physical violence. It is very important for people to be more familiar with those forms of violence, both in order to recognize them more easily when they fall victim, and in order to ask themselves questions more quickly when they may be needed.
So we developed a prevention tool for teenagers and young adults. The tool is called “It's not violent”, but you can see that the “not” is crossed out. These are interactive text messages where young people are invited to take part in discussions and to put themselves in the shoes of the victims in order to help them recognize the more subtle forms of violence. The objective is also to increase young people's awareness of the reality of victims of violence, to increase their empathy for those victims, and to raise [technical difficulties] about their own personal positions against violence, in their own lives and in our society.
These interactive capsules are hugely successful in Quebec. They are now used in many school settings. There is even an online guide that lets anyone involved, even though they are not an expert in spousal violence, to lead workshops for young people. We are really very happy with them. The application was launched in 2019 and, last year, it won an American prize called the Purple Ribbon Award.
Since November 2019, the site has been visited more than 385,000 times. The reaction is extremely positive, in both educational and response circles. We are really very happy with them. We now have tools on paper to go with the online application, which is in English and French. Those tools on paper are available in French, English, Arabic, Spanish, Cree, Innu, Atikamekw and Algonquin. That is the first tool I wanted to talk to you about. I invite you to take a look at it by visiting itsnotviolent.com.
The other tool I would like to tell you about is an interactive questionnaire exploring the realities of spousal violence. Over the years, we noticed that, when people called SOS violence conjugale, they would hang up before speaking with a counsellor. Many apologized for calling us because they were afraid they were taking the place of those who deserved our support more or whose situations were worse. But when they started to talk about their own situation, it became clear that it was often very serious and they were already experiencing forms of physical violence that could sometimes be life-threatening. We therefore developed an information and self-assessment tool for those with concerns about their relationships. It's an interactive questionnaire: people answer the questions with “yes” or “no”. The questionnaire was launched at the end of November 2020, in the middle of the pandemic, and it has [technical difficulties], mostly in Quebec.
It is available in French and in English. The questionnaire has been very successful and it gives victims very much easier access to resources.