Athletes, survivors and people who come forward can access both legal aid and mental health referral before, during and after they've gone through the complaint management process.
The entry point to the complaint management process is often the Canadian sport helpline, a dedicated helpline meant to accompany and provide information to those who simply need to know where to go and if the OSIC is an avenue for them.
There is support in place. I want to say that this is definitely something that we are looking to expand and improve so we can truly accompany the individuals who come to us and ask for help.