It would be to ensure that when they reach out, they're listened to, and how they define their experience is listened to as truth, not as something to be interpreted through our own value systems, concerns and biases. I think by ensuring that the first point of contact—reaching out for services, wanting to report an abuser, just seeking safe housing—is thoughtfully designed to be trauma-informed and person-centred....
When they reach that point, the systemic legislation and other forces surrounding it should ensure that the individual isn't penalized for coming forward, such as deportation.