Thank you for that question. I agree that it is all about communicating with them at an early stage. I will get to your question on social media, but first, it's very important that we acknowledge them and that we identify to them that they have support here for everything they're looking for. The situations they find themselves in, they didn't put themselves in those situations. It's important for them to know their value and to have that understanding.
Regarding social media, we make it of very high value to anyone who is trained with us, from staff to volunteers, to receive social media training on the safeguards, on what we're allowed to do and what we're not allowed to do. More importantly, we sit down with each individual child—in the last two years, through virtual—and explain to them the safeguards. We've been able to partner with a couple of organizations. Actua has done some fantastic training for us regarding cyber-bullying and cyber-interference.
To get back to the overall messaging, it's about how we communicate to the children and youth on the level at which they can understand it. We can go in, we can throw a bunch of terms at them, we can talk to them like we're talking now, but you have to understand that you have to get down to their level of what it means to them for the situation. What does it mean when they're...?
Well, a child under 13 shouldn't be on social media in the first place, in my opinion.