Thank you very much, Mr. Chair, and thank you for helping Mr. McGuinty's mother understand the situation. My mother has some concerns with the mediation process, so that's what I'm going to be directing my questions to.
This legislation gives the agency statutory authority to engage in mediation. It's my understanding that since 2000 the agency has already been doing this as a pilot program. Is this legislative change just simply an entrenchment of what the agency has already been doing, or is this taking another step forward?