Thank you.
My questions relate to rail issues and particularly the noise complaint aspect. That's been the subject of call-ins we've had on the telephone conference and the most recent presentation preceding yours.
How is the process of mediation covered? In other words, if there's a complaint from some location in the country, do you go to them, or do they come to you? What about the cost to citizens? Do they have to bear their own costs in appearing before you?