In relation to the incident in Montreal, I can give you part of the answer, and my colleague Mr. Cherry will complete the answer.
On accountability, CATSA is accountable. We're not pleased with the situation, and we took action. As a matter of fact, we took action back in 2005 when we were asked by a reporter to give certain details about uniforms. As of April 2005, we issued a security bulletin explaining the importance of the uniform, but I need to stress the point right away that the uniform itself does not give access to the restricted area. A uniform is a way to represent CATSA, but it's really the restricted area pass that gives access to the restricted area.
As of December 31 of this year, not only will we have a pass, but we will have a pass with biometrics. So even though you have a uniform, no matter what kind of uniform, you will not be in a position to access the restricted area.
From April 2005 on, we have put the onus on the service provider to get the uniforms back. As a matter of fact, in the bulletin that I referred to, we have a fine of $900 for uniforms that are not returned. It so happened that they took action, and now we have uniform representatives working out of major airports for each of the service providers.
In September 2005, we did a first review, an audit, of 15 airports. There were some problems that were dealt with quickly, and solutions were brought forward. In December 2005, one of the major problems we had was shields, metal shields, that were held on a shirt with Velcro. The Velcro was not good enough, so they kept losing them. Now if you go through airports, you will see that we don't have metal shields anymore; it's all embroidered. CATSA's logo is embroidered on the shirt. So we solved that problem.
I need to refer to the article that brought all this together. They talked about over 1,000 uniforms being stolen. It was not 1,000 uniforms stolen, it was parts of the uniform, so the shield, and the name tag that you could have done anywhere around town. These were parts of the uniform. We could not have enough pieces to put one uniform together, and I think it is important for me to underline that aspect.
We did a second review of the uniform program in February 2006 at 20 other airports, and the note we have now is that this program is under control.
That's for the uniforms, and as I said in my opening remarks, we are responsible for six specific mandates. The other issues that you raise are the airports' responsibility.