Yes. It's a completely customized approached, and we are now logging every single contact, Mr. Tilson. We are sometimes with individual homeowners, individual households, on three separate occasions. So it is a completely customized approach to explain, first, why we've had to assess the safety of the box; and then what is going to happen and when the safety assessment will take place; and then we speak with homeowners, if we find some change has to be made, which we try very, very hard not to do, because we know it's an inconvenience to people. But if a change is required, we go back to homeowners and we say, “Here are the options”. We discuss with municipalities where is the best place to put a neighbourhood box or a community box—
On March 26th, 2007. See this statement in context.