This, in my opinion, is a very unfair attack on the great work the company does. We deliver the mail in all kinds of weather, at all times of the year, in all kinds of geography, 14 million boxes every day in this country, and 96.3% of deliveries are on time. So worried are we about how rural Canadians, in particular, think about the service Canada Post is delivering, we have done surveys of them. We find that 88% of rural Canadians vote Canada Post service is excellent. In the province of Quebec just two weeks ago, we were named the third most respected company in the province.
So when you say that Canadians are losing confidence, that is a great worry to me, Mr. Chong. In your area, I do not know what else we can do to help you appreciate the work that has gone into the safety tool. I understand that some of our people have gone through the tool with you, have visited your riding and brought the tool there and shown how it is applied.
The other thing I would say is that even in places where service has been disrupted—which is an awful thing—90% of Canadians, once they have had the issue explained to them, come to understand it. While we are determined to make sure that lot line delivery continues, we can only do so within the safety framework of the Government of Canada. We cannot do so while putting people's lives at jeopardy to deliver mail in Canada, Mr. Chong. We cannot.