My experience is that our workforce has been pared down to the point where we are at a bare minimum everywhere. There's dispatching, which is the RTCs, rail traffic controllers, and on-line supervisors. Something that should be looked at is how much territory an on-line supervisor covers. He's covering way too much territory, in my opinion. But I'm not an expert.
On the maintenance of the engines, the turnaround ratio of engines is very critical; if it sits they don't make money. I understand that. But they're pushing these people in the shops. They don't have the time to take care of everything, so they take care of the basics. They take care of the necessities, like keeping the engine running and the air brakes or whatever, and then they just send it out to shop. And we get it and it's.... Since we went to CN, it has been frustrating to go to work. You go to work and you're wondering how many of my engines aren't going to be working properly and what the problems are. It's very frustrating, and it creates a lot of challenges.