I have one point as our guests leave. Mr. Fast had asked a question for confirmation about the incident of supervisors removing the bad-order designation. I did send over the confirmation. It was in the phase two report, which indicated that it was not uncommon for a car that had been bad-ordered to have a defect card removed by the supervisor and for the car to be allowed to continue in service.
On April 18th, 2007. See this statement in context.