Thanks, Mr. Chair.
I come from British Columbia, gentlemen, and I appreciate your coming here today. People in B.C. obviously are very concerned about the safety record of CN.
I saw the report you tabled with us and I listened attentively to your presentation, but it seems to me it's very much what we've heard each time there's been a major accident, each time there's been environmental devastation, each time there's been loss of life.
I want to start by asking, do you not admit that there is a real perception among the public, and I'd say particularly in British Columbia, that safety is not a concern at CN and that it's going to take more than public relations to address what is a very legitimate public concern when they see loss of life and environmental devastation?