We had a particular flight in November. Four flight attendants were injured in turbulence. The airline, in particular Air Canada, did not conduct a lawful investigation under the code and did not provide complete information. We therefore filed a complaint with the safety officer in Vancouver. The safety officer promised to issue a ruling. Nothing was coming forward until we phoned the safety officer's replacement, who said, “I have been told not to continue with my investigation.” We then tracked down the person who was told and raised it with him, and then we raised it with other people in Transport Canada. The investigation was concluded. A direction was then issued. Those are the basic facts.
What is amazing is that in doing the SMS assessment, they told the Transport Canada safety officer to stop doing his investigation under the code. That is exactly why we are so fearful--on page 24--and why we need your help to make sure that the code and the Aeronautics Act and the other legislation can fit together to do all their jobs. It's not one over the other; it's making them work together.
That is all I can say at this point. Hopefully, I've answered your question.