Let's say an individual reports something under the SMS system and the individual does not believe appropriate action has been taken by the company. They go through the process that we've said they first of all go through, the SMS, or the in-house system, if you want to call it that. They don't feel appropriate action has been taken. They bring that information to a member of this committee or to Transport Canada directly, or come to the ministry or make it available to somebody.
On June 6th, 2007. See this statement in context.