All the railway companies are required to have an occupational health and safety committee. It seems to me that's where you could start with a discussion of SMS, risk management, and mitigation. If we had a standard approach to it in a company, region by region—and I'm talking about the two major companies right now—they could say, “Okay, we want every local occupational health and safety committee to have a discussion on safety management. Here's the brochure, have a meeting, and find some ways to publicize it among your employees.”
I don't think it's mentioned in the report, but CP does a survey of its employees every two years and asks for their feelings on the company's attitude towards safety. They've seen progress in that. I think that has to be done by the railway companies as well. But it all boils down to making it a priority to explain it to every employee on the job.