I wouldn't say it was an individual experience, but from the department on the aviation side as they put in the SMS system. Air Transat was one of the companies that was really positive about it and saw positive results. We encouraged the panel members to talk to them to see what the results were from a company's perspective and to see if it could be applied to the railway industry. I think the response they had from Air Transat was not only from a safety perspective, but it's also been profitable for them.
On March 13th, 2008. See this statement in context.