To answer your question, I think we are progressing. As to where we are on a scale of five, I would agree, we're probably between three and four right now. We're not there yet, but I think there's been major improvement. There were growing pains. We had to learn. We had to work with our people, and through our risk-based approach that was implemented when we integrated all our programs into SMS I think we've made some great improvements. And we're seeing from our own people that we're getting a better level of buy-in from everyone.
On April 1st, 2008. See this statement in context.