As I said, through training. In the second round of training we're really seeing an improvement in the culture with respect to SMS within Transport Canada. But as well, as I said, we're trying to find and use the people for what they're best at.
For instance, in every part of an audit you have to analyze processes that are in place, and procedures and policy, but you also need to have a component of sampling. You have to make sure that what you found in all the paperwork that was provided is actually being translated into concrete action on the ground. So people who are stronger on the technical side will be used to doing that sampling. They will be out there to assist the auditor by looking to see that on the ground everything corresponds with what we've been told and what we've found throughout the system, that there's a correlation between what we are being told, what we are being shown, and what is really applied on the ground.
So we use our people for what they are best at.