Thank you, Mr. Chair.
It's unacceptable that we continue to have accident growth, even though there is the fact that their lines are being used more than ever before.
One thing that gives me concern about your testimony in particular is that there doesn't seem to be a business plan in your organization to demonstrate a workable solution to some of the culture issues, of employees feeling comfortable enough that they can report under safety management systems and not experience repercussions.
I know you're arguing that by example—by not having incidents, and so forth—you can create that element, but I'm not so sure. There hasn't been enough work done to create specific elements with the union to show that they're derived, not only in terms of procedures but also of programs and services, to develop that element.
Lastly, what is most important is some benchmarks for the company and its management—not just for the employees—and expectations on that management to meet those or to admit failure and put in the implementation necessary to fix the situation.