Well, culture was the primary thing, but it was also in terms of the staffing increases that have happened within this context. That seems to be really challenging. I don't know if other organizations are going through the same thing, but you're having people who are going through training and development during this growth in this environment that is, quite frankly, somewhat toxic, and that concerns me. Because if we don't get a grip on that, you're going to have a continuation.
I heard no supporting testimony from either CP or CN about any real progress in the safety management systems ending that. They had no business plan. They had no specific examples they could point out to me, and some of them actually didn't have any expectations about how long it will take to get beyond the culture that's there. So I would like to hear about this from the aspect of the increase in the staff component.