Much of your focus is on the culture of fear and discipline. We had heard a lot of that about CN, not as much about CP, but now we're hearing more within CP as well, so that concerns me.
As you know, the Lewis report was just part of a much larger study that this committee is undertaking. We had hearings before that report was released. We'll continue to have hearings on that, and so despite its having, perhaps, some kind of a bias towards the railways, I think it's still a good launch point because most of the recommendations all of you do agree with, at least in part.
Let me drill down a little bit more on the culture of fear and discipline. I've asked this question of CN. I didn't get a satisfactory response, and many members of this committee have been highly critical of CN's performance.
If you had to pick two strategies you would implement to ensure that the culture of fear and discipline is dissipated within the various railways, what would those be? I would ask for just point responses, because my time is short, starting with Mr. Wilson.