We have a situation here where employees with long service are contemplating retiring the very minute they can get out of there, but they would otherwise have offered five to ten more years of service. They love their jobs, and they're good at their work, but there is this atmosphere, and they've had enough and are ready to leave. That brings in new employees, inexperienced, and I think we will be able to establish that most of these incidents are happening to those new employees.
On April 8th, 2008. See this statement in context.