I would follow up with education and communication.
Following on Mr. Masse's question, with the new hires, we have to get them when they're young. We propose orientation courses. The problem is that we live in a do-now-grieve-later atmosphere with the union, thinking company/union issues, but with safety it's not do now, grieve later. You can't think that way.
Regarding safety, our guys who are hiring on have to know that they have the right to refuse, the right to participate, and the right to know, and that's why we have to get them once they hire on and give them that education right off the bat. The communication is just an effective system, top-bottom, as we were saying, with the policy committee to the grassroots worker.