I think that's the important part because of where you take your products to hook onto. And reliability is the thing we're hearing about, the consistency of being able to have a product picked up on time when they say it is going to happen. Yet I think it was you, Mr. Mackay, who said there is actually little factual information on service, etc.
When you've known for a number of years the issues around what CN and CP have been facing, why would you not be developing a database of information along with the shippers?