That would be helpful, certainly, but to be clear, what the department is doing is assembling all the current rights and organizing a communication plan to make sure.... For instance, one of my recommendations, which seemed to be welcome, was to have a 10-point plan and have stickers at every boarding gate, so consumers know what they can do and access a website to do so, absolutely.
On June 17th, 2008. See this statement in context.