I will just comment on it. I don't agree or disagree with it, but that's what SMS is all about. A company—and we've seen this in aviation—could conform to the regulations and to the legislation, but there could be some kind of feeling that there was a problem we were not able to pinpoint. With safety management systems you will find out about perceptions because you will interview the employees. You will talk to the people and find out not only whether they follow the regulations but whether they believe in safety.
Perception for those matters is important, but let's remind ourselves that perceptions are neither a fact nor a reality; they're only perceptions. Perceptions can vary between individuals, but it's important to find out what people think.