With Air Canada, it was the “plus” part that was the problem. That business relationship had existed for decades. In my view, we could have really taken issue with how the relationship with Canada Post was managed. Yes, the costs were incredible; it meant at least another $15 million. But they wanted to make changes in the middle of the contract. The approach they took created a variety of problems. We did not feel that the relationship between these two companies would be beneficial to Canadians.
On June 11th, 2009. See this statement in context.