Yes. We have now reviewed about 300,000 of our rural mailboxes using the safety tool that was designed by experts outside of Canada Post. We are learning more and more as we go along. I think we have markedly improved our ability to communicate with every single householder, not only to let people know that we are going to be reviewing boxes in their region but also to let them know the result of the review.
I'm able to tell you now that according to our safety tool, on the average we're saving about 80% of the rural mailboxes, which represents an increase over time. It has moved from 70% to 80% as we have gathered more and more very specific intelligence. We still have a number of areas to do. As you can imagine, it's not practical to try to do this in the winter when the boxes are piled high, sometimes with snow from snowplows. It's not safe to try to do this review, because you have to actually be out of the car--you may have gone on one of the ride-alongs with our people who are reviewing the boxes--so we're really only able to do it in the months of the year when you have clear visibility and you can be standing on the side of the road measuring the traffic counts for 45 or 50 minutes.
I think we are making great progress. Certainly the number of calls to our call centres has diminished radically. So I think we're much more sensitive to our customers' and your constituents' concerns in that regard.