Let's go back to some of the facts then. Let's go to the issue right now in your presentation that this is not going to do anything for passengers, for consumers.
The government on this side here is trumpeting crime and justice legislation. It's all deterrent. Deterrent is going to modify behaviour.
Now, that's a solid way of thinking of things. What would be wrong with the concept of deterrent? In other words, that would be telling you and your members that if you don't provide the service someone expects when they pay money, you're likely to be fined. Notice I said “likely”. It's not that you are going to be, but that you are likely to be fined.
Is it so wrong for someone to suggest that you could have liability if you don't provide the service that you took money for?