As Mr. Grégoire told you, they listened to our concerns. We met with Mr. Eley for two hours and provided him with 14 pages of information on SMS and roll-out problems. We had observed the problems that were occurring. However, the big airlines are encountering the same problems as the small carriers.
We are not going to audit the large carriers because they supposedly comply with SMS standards, but that isn't to say that the problems mentioned affect only the small carriers. Everyone is affected.