I'll answer this from two angles. One is that CATSA's core base is very small; it doesn't quite meet all the requirements that CATSA has to deliver even the basic program. The other complication is that the funding has been renewed on an annual basis for at least the last three years, so CATSA has had difficulty in renegotiating contracts and streamlining things.
However, this year they were part of the government's strategic review and there has been a thorough review of all its operations. As we move forward with CATSA, there will be a lot of changes to the approach they're taking. They're very cautious because they have a limited amount of resources due to the strategic review and the general economic circumstances. But if they were given an opportunity to have longer-term funding, they certainly would have a keen interest in bringing efficiencies to addressing the kinds of issues you're raising.