Thank you, Honourable Mr. Volpe.
As I said, our organization enjoys a very mature relationship with our employer. And certainly our employer has been around for an awfully long time; we've been at this for about three quarters of a century. We work very cooperatively with our opposites in Air Canada flight operations. In fact, it's very much a cooperative approach between our two groups.
In our experience, SMS has been almost seamless. For our organization, it didn't materially change the culture or the structure from what it was before. But we're one example. I think there are many others in Canada where the same might not be accurately said.
So certainly in those situations there must be an outlet from the SMS process if one party to the process--or both parties--feels it's not working. There has to be some arbiter, some final arbiter of results, stemming from recommendations that arise out of the system.