It's equivalent; it's just sort of a lack of commitment. I wonder about the ability to staff for those peak periods. For instance, there's always the 8 a.m. or 9 a.m. Monday mornings and back at about five o'clock, six o'clock Fridays. Are they given the same ability and flexibility to staff at those peak periods?
On May 6th, 2010. See this statement in context.