I just find it a little bid odd, in the sense that you don't know even how many people they've actually contacted to fix the recalls that you have requested. You can only request, because in Canada we can't mandate; we have to rely upon the American system to do that. Let's be clear about that.
Maybe that's why edmunds.com actually have a $1 million solution out there for anyone who can actually show what the real problem is.
Have you looked at the software and the chip? What investigative resources are you putting towards that?