Just to go back to the procedure for how we deal with a complaint, as we receive complaints, we investigate each and every one of those complaints. What we will do is try to determine whether or not we can replicate the problem and come up with a determination as to what the issue might be. It may be a safety issue. It may be something totally different. It may be a driveability issue. It may be an operator issue; it may be problems the operator had.
In dealing with those complaints, however, we will also contact the manufacturer or distributor. In this case, it would be Toyota Canada. We would advise them of complaints we've received and ask them if they've received any similar complaints. We would analyze our own databases to see if we've received any similar complaints and if there is any trend here, and whether that might give us any indication with respect to a potential problem.