Don't insist, Mr. Beatty: your field investigators in the United States and in Canada, transport field investigators in the United States and in Canada, were saying “this is a crock”. In fact, one field investigator, whose name is wiped out, said, here I am, this height, this weight, this size, I have both of my feet on the brake and I can't do this.
It has nothing to do with floor mats. It has everything to do with shirking responsibility. It has everything to do with avoiding your own leadership on your products and it--