Thank you very much, Mr. Chairman.
First of all, I would like to get back to what you said, Mr. Beatty. You stated that you were not obliged to report complaints, but you were obliged to report defects. It took five months for the complaints to become a defect. I consider that there is a problem with that. The Transport Canada representatives were very surprised that they had not received a notice. You had received five complaints before noting this and before conducting your analyses. You explained to us that you had experts who needed to meet, that you had to send this to Japan and that you tried to find the problem, but during five months, your vehicles were circulating on our roads, endangering their owners and the owners of other vehicles. Indeed, a runaway vehicle does not only cause problems for its owner, it causes other problems because it can hit other vehicles on the road.
Mr. Beatty, we have not yet had time to talk about your recommendations, but you stated that we should increase the budgets of Transport Canada. I agree with you, but you don't say that you should inform Transport Canada of complaints as soon as they are filed with you. I think that that is a serious deficiency. We are entitled to expect that Transport Canada have the staff it needs to do its work, but also that the department be informed of all the complaints you get as soon as you get them. Do you agree with me?
