Thank you, Mr. Chairman.
I just want to explain very briefly that if you look at the complaints in the Transport Canada database, many of those references to surging reflect normal operation of the vehicle, because with the electronic throttle control, revving of the engine changes, depending on vehicle requirements. I'd be happy to get into that in more detail later.
There is one issue that I really want to highlight. That is, that a lot of the focus of attention has been on an event data recorder, which typically would trigger a data capture under very hard braking or if the air bags were deployed. That is not the only place you get data from a car.
I believe, Mr. Chairman, that from your own experience you'd know that our technicians are equipped with tools that can look at the service history of the vehicle and at many of the things that have happened over the last number of cycles of the car. When a vehicle is brought into a shop, we are able to identify whether errors have occurred in the system. That data is captured in the service order history I referred to in my presentation.