Speaking for CN, we absolutely agree with that view. In fact, in addition to a moral, legal, and ethical responsibility to operate safely at all times, it's only good business, and we run a very asset-lean model. In order to provide the kind of service we have to provide to grow our business successfully and sustainably, we have to operate safely. So there is no competing interest between safety and service.
On February 15th, 2011. See this statement in context.