On the issue of the rail lines reaching out and being more responsive to communities and so on, I think it should happen. It's happening now. The principle of SMS is certainly designed to achieve that in all modes. We've always said that as long as there's sufficient oversight, and as long as the regulatory framework is clear and is enforced by Transport Canada inspectors, SMS is a good thing. Where it's a bad thing is when SMS becomes a replacement for inspection, a replacement for oversight. Unfortunately, in some cases that does occur.
On February 17th, 2011. See this statement in context.